increased power, non-standard fuel pump settings etc.). "KMP" does not warrant any of its Parts that have been altered from the original specifications, misused, or damaged by accident or negligence or where the engine specification has been changed from the OEM standard (eg. Any parts authorised by "KMP" to be returned must be tagged with the "KMP" Returns Reference (RR) Number that has been issued by the "KMP" claims department. Parts that are subject to a claim under this Warranty must not be removed from the machine or returned to "KMP" until "KMP" issues written authorisation. "KMP " reserves the right to examine every item that is subject to a claim under this Warranty and the right to examine any associate parts of the engine/machine plus any relevant documentation. "KMP" must be notified in writing by the customer of any Warranty claim. All lubricants, fuel and coolant used must be to the OEM specification. LIMITATIONSįitting of "KMP" parts must be in accordance with the latest version of the OEM workshop and installation manuals. The Warranty does not include labour to remove or replace parts. Replacement Parts will be provided to the customer at a place of business of "KMP" or other establishment authorised by "KMP". During this period "KMP" will, at its discretion, replace any Parts which are found upon its inspection to be defective in material or manufacture. This warranty is valid for eighteen months from the date of shipment or twelve months from the date of placement into service, whichever is the earlier. (“KMP”) are warranted to be free from defects in material and manufacture when correctly installed and operated under normal use and conditions in a properly serviced and maintained machine CONDITIONS We will inform you if we become aware of an unexpected delay.Īll KMP Brand ® replacement parts ("Parts") sold by KM Products Europe Ltd., KMP*USA Ltd. However, delivery times may occasionally be affected by factors beyond our control and cannot be guaranteed. We will do everything possible to meet the delivery time specified. We reserve the right to alter or amend delivery times in exceptional circumstances. Risk in the goods will pass to you on deliveryĭelivery times quoted can vary depending on stock availability and delivery location. If you are out when the courier arrives they will leave a card with contact number for you to call and arrange redelivery or attempt the following day and make a maximum of three attempts. Goods delivered by courier will usually arrive between 9am and 5pm but delivery may be attempted outside of these hours. Unfortunately, because of our automated delivery process, we cannot change your shipping address or cancel once you have placed your order. It is advisable for all buyers to provide a contact telephone number that we can pass to the delivery company / agent to assist with delivery.ĭeliveries to Alaska, Hawaii and other remote areas may be subject to slightly longer delivery time. Items will be delivered by the carrier of our choosing. These dispatch times apply to all our listings unless otherwise stated. Paid orders received after 14:00 CST will be dispatched the following business day. All goods purchased and paid before 14:00 CST (excludes weekends and USA public holidays) will usually be dispatched the same day.
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